Bluehost Web Hosting Help

SpamExperts

SpamExperts: Simply Spam Free

Spammers are continually finding new ways to outwit email filters, making conventional rule-based filters less and less effective over time. It's possible to set up the rules and automate the logic required for an efficient spam filter, but it hardly seems worth it if you have to spend more time setting it up than you would've spent dealing with the spam in your inbox manually.

SpamExperts is different: its unique self-learning filtering mechanisms and advanced spam-pattern detection automatically adapts to new spammer techniques and learns your preferences based on what you do and do not mark as spam; there's nothing for you to manage or maintain manually. Keep reading to find out how SpamExperts can help you!



What is SpamExperts?

SpamExperts is an advanced email filter that scans and filters your incoming email for spam, viruses, phishing, and other email-related attacks by botnets and spammers with 99.98% accuracy — all before it reaches your inbox. It's specifically designed to avoid false positives, and it's continually learning and evolving to protect you from new spamming techniques and threats.

There isn't anything you need to set up. SpamExperts works at the domain level to protect all email accounts created with that domain. Once purchased, the MX records are automatically updated and locked to ensure your email accounts stay protected, and all incoming mail is filtered through the SpamExperts system. Any email detected as spam is placed in a secure quarantine which you can view at any time through your SpamPanel (aka SpamExperts Control Panel), which we'll cover in another section.

SpamExperts can only be purchased for domains hosted by Bluehost.

Purchase SpamExperts

Follow these steps to purchase and install SpamExperts for your domain:

  1. Log in to your Bluehost control panel.
  2. Click on the Marketplace tab from the side navigation menu to the left, then choose Addons from the sub-menu.
  3. Scroll down to SpamExperts, and click on the icon.
  4. On the SpamExperts page, choose the domain(s) you want to purchase SpamExperts for.
  5. Click Buy Now to begin the checkout process.
  6. Once you've completed the checkout process, go back to the SpamExperts page.
  7. Scroll down to the table again and find your domain. Under the Action column, click Install.

SpamExperts will be installed for all of your email accounts under that domain.

Log in to Your SpamPanel

Now that SpamExperts is installed on your domain, there are two ways you can log in to manage your settings:

  1. Go to the SpamExperts page in your Bluehost control panel, and click Manage next to your domain.
  2. Log in directly at https://spamlogin.com by entering your domain or email address and your SpamPanel password.

Set Your SpamPanel Password

We recommend setting a password for your SpamPanel (the SpamExperts control panel) so you can log in directly, even if you don't plan to use it often. You'll only use this password when logging in from https://spamlogin.com — it isn't necessary when you log in through your Bluehost control panel. If you choose to set up a SpamExperts login for any of your email users, they'll log in from https://spamlogin.com as well.

  1. Log in to your Bluehost control panel.
  2. From Hosting > Home, go to the Email section and click the Premium Anti-spam icon for SpamExperts.
  3. On the SpamExperts page, scroll down to the domain table and find your domain, then click Manage. — If you've installed SpamExperts on multiple domains, you will have to do this separately for each one.
  4. Scroll down to the My Account section at the bottom right of your Dashboard, and click User's Profile.
  5. If you haven't created a password for your SpamExperts control panel before, enter one now. If you've set one before, you can update it here.
  6. Enter your email address. This is where the password reset link will be if you ever forget your Spam Panel password. It doesn't need to be associated with your hosting account.
  7. Click Save.
  8. Two Step Authentication is optional, but it's a great way to increase your account security. Follow these steps to enable it on your SpamExperts login:

  9. Under Two Step Authentication, click Enable to generate a QR Code.
  10. Use an authenticator app to scan the QR code or manually enter the Key to add your SpamExperts account to your device.
  11. Enter the 6-digit code displayed in the app and click Finalize.

Reset Your SpamPanel Password

Follow these steps to reset a forgotten SpamPanel password:

  1. Go to https://spamlogin.com
  2. Enter your domain name
  3. Click Retrieve log-in link. An email will be sent to the email address in your SpamExperts User Profile with a link to reset your password.

Remember, you can always log in to SpamExperts through your Bluehost control panel without a password. If you can't remember which email address you set in your User Profile, follow steps 1–7 under Set Your SpamPanel Password above to manage your User Profile and reset your password.

SpamPanel Navigation

The power to control spam is at your fingertips. But what are all of the icons in your SpamPanel for? What do they do? Where do you start? You don't need to do anything to set up your filter since it's all done automatically, but you can customize your filters, search logs, view reports, and do a variety of other things through our SpamPanel.

Keep reading if you'd rather just read the main points:

  • Log Search. All email connections to a domain are logged and accessible for 14 days. You can search those logs on various strings, such as date range, subject, sender, recipient, classifications, status, and more.
  • Spam Quarantine. The Spam quarantine interface displays all of your blocked messages. You can view, sort, search, and mass delete messages here.
  • Incoming Delivery Queue. In the event your mail server is down, your incoming messages will be queued for delivery and displayed here, rather than being bounced.
  • Local Recipients. This allows you to only allow messages from specified domains.
  • Domain Statistics. See the statistics of your incoming email traffic for a given time frame.
  • Filter Settings. Set your filter settings here.
  • Report Spam. Teach the system how to filter your mail by uploading spam messages that weren't caught, or not spam messages that were caught.
  • Clear Callout Cache. SpamExperts checks to see if the address from an incoming message exists by checking the cache, which refreshes every few hours. You can clear the cache here. This is useful if you've recently created or deleted an email address.
  • Protection Reports. These reports contain an overview for quarantined messages based on your domain or users.
  • Whitelist/Blacklist. You can whitelist or blacklist a specific sender or recipient's email address or domain here.
  • Webinterface Users. Manage your email users and permissions here.
Knowledgebase Article 309,264 views bookmark tags: email filtering spam spamexperts virus


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

SpamExperts: Manage Email Users

How to create email uses in SpamExperts

Spam

SPAM is a brand of canned mystery meat made by Hormel Foods Corporation. It was first introduced in...oh wait, different kind of spam—but still related to email spam because they share similar characteristics, like nobody wants it or ever asks for it. Email spam is electronic junk mail or more gen

Enabling SpamExperts Quarantine Reports.

How to setup SpamExperts to send you quarantine reports.

Related Help Content

Eliminate Spam

Getting spammed? What does Bluehost recommend?

How to Turn On Spamassassin (Our Free Spam Filter)

I'm getting a ton of spam and I don't know what to do! I would like it filtered and/or dropped from the server!

Spam Hammer

How does Spam Hammer work?

Spam Prevention

Explanation of how spam works and common prevention tips

Email Blacklisting on Dedicated or VPS Servers

What to do if an IP on your VPS or Dedicated server is blacklisted.

Spam Assassin

Explanation of what SpamAssassin is and how it works

Accessing your Spam Folder

General Instructions on how to use the spam folder with webmail

How to Delete a Mass Amount in an Email Account

There are a large number of emails or spam that need to be deleted from an email account.